Third party liability insurance and home contents insurance

Third party liability insurance (TPI)

In the Netherlands you are liable under the law, for any damage or injury caused to anyone, as a result of your action or your failure to act when action was required. This means that in that case, you have the obligation to financially compensate the person suffering damage or injury. A TPI (‘WA-verzekering’) covers this.

A TPI covers almost all financial damage, a private individual can be held liable for, regardless of how the incident giving raise to the liability occurred. The amount of damage can be quite considerable, think for instance of the medical costs in case of a victim of an accident caused by you. A TPI will also cover any damage your child or pet might cause, to someone else’s property. Damage caused by motor vehicles, such as inter alia in the event of a collision, is not covered by a TPI.

Home contents insurance

Fire and theft can cause considerable damage to your household contents and personal belongings and replacement of these items will entail costs. You can insure yourself for this, by taking out a home contents insurance (‘inboedelverzekering’). If you have a home contents insurance, your household contents and personal belongings present in your home (room, studio, apartment or house), are insured against, for example burglary, fire and water damage. It is important to make sure, you have proper coverage under your home contents insurance. The contents of your home and your personal belongings there present, should be insured at replacement value. If your coverage is too low, the insurer will pay out less, even in case of minor damage. In that case the insurance money will be insufficient to replace the old contents and personal belongings with new ones.

What to do after a burglary

Report the burglary immediately to the police and to your insurer or insurance intermediary. The insurer usually will send an expert to assess the situation in your home. Make a list of what is missing and the value of each and every item. Gather the purchase receipts of items missing.

Debit card and credit card loss or theft

Immediately report loss or theft of your debit card or credit card to your bank, by telephone or online via internet banking. The telephone numbers below are available 24 hours seven days a week. To prevent abuse of the card by others, the bank will then block the card concerned immediately. Save the correct telephone number in you mobile phone or agenda.

Dutch debit cards:

  • ABN AMRO (calling from the Netherlands): 0900 00 24
  • ABN AMRO (calling from abroad): +31 10 241 17 20
  • ING (calling from the Netherlands): 020 22 888 00
  • ING (calling from abroad): +31 20 22 888 00
  • Rabobank (calling from the Netherlands): 088 72 226 767
  • Rabobank (calling from abroad): +31 88 722 67 67
  • Andere banken (calling from the Netherlands): 0800 03 13 (bank cards call centre)
  • Andere banken (calling from abroad): +31 88 385 53 72

Dutch credit cards

  • ABN AMRO (calling from the Netherlands): 020 660 06 11
  • ABN AMRO (calling from abroad): +31 20 660 06 11
  • ING (calling from the Netherlands): 020 22 888 00
  • ING (calling from abroad): +31 20 22 888 00
  • Rabobank (calling from the Netherlands): 088 722 67 67
  • Rabobank (calling from abroad): +31 88 722 67 67

Bank independent Visa Cards and Master Cards:

  • International Card Services (calling from the Netherlands): 020 660 06 11
  • International Card Services (calling from abroad): +31 20 660 06 11